User experience (UX) research is the study of users and their requirements. It is a critical part of the UX design process. To design truly user-centred products you must carry out user research. It is essential to carry out this research with real users of the product.
We look at both attitudinal and behavioural research, using a variety of methods, including:
UX research can be split into qualitative or quantitative subsets.
If you are working on a Turas product and require some user research, get in touch with the Experience team and we can discuss your requirements. We will do our best to help and guide you.
Email: nes.ux@nhs.scot